Terms and Conditions

Last updated: October 2, 2025

1. Introduction

Welcome to Axomatik (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our web accessibility audit services, including our website, mobile applications, and any related services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Description

Axomatik provides automated web accessibility auditing services designed to help website owners and developers identify and resolve accessibility issues. Our services include:

  • Automated accessibility scanning and testing
  • Detailed accessibility reports and recommendations
  • Compliance monitoring and tracking
  • Educational resources and best practices
  • API access for integration with existing workflows

3. Subscription Services

We offer various subscription plans for our accessibility audit services. Subscription terms include:

  • Subscription fees are billed in advance on a recurring basis
  • Usage limits apply based on your selected plan
  • Subscriptions automatically renew unless cancelled
  • Plan changes take effect at the next billing cycle
  • Free trial periods may be offered at our discretion

4. Payment Terms

All payments are processed through Paddle, our authorized payment processor. By subscribing to our services, you authorize Paddle to charge your payment method for all fees associated with your subscription.

Payment terms include:

  • All fees are non-refundable except as required by law
  • Prices may change with 30 days' notice
  • Failed payments may result in service suspension
  • Taxes will be added where applicable
  • Currency conversion fees may apply for international payments

5. User Responsibilities

As a user of our Service, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the Service only for lawful purposes
  • Not attempt to reverse engineer or hack our systems
  • Respect intellectual property rights
  • Not use the Service to scan websites you don't own or have permission to test

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy commitments:

  • We store scan results and audit data to provide you with historical access and trend analysis
  • We implement industry-standard security measures to protect your data
  • We comply with EU data protection laws including GDPR
  • You retain ownership of your data and can request deletion at any time
  • We do not store or process your website content beyond what is necessary for accessibility analysis

7. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or system failures
  • Force majeure events
  • Third-party service disruptions

We will provide reasonable notice for scheduled maintenance and work to minimize service disruptions.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Axomatik and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of your website content and scan results. We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.

9. Limitation of Liability

To the maximum extent permitted by law, Axomatik shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Service will be uninterrupted or error-free
  • Warranties regarding the accuracy of scan results
  • Warranties that the Service will meet your specific requirements

Our accessibility audits are automated tools and should not be considered a substitute for professional accessibility testing or legal compliance advice.

11. Termination

You may cancel your subscription at any time through your account settings or by contacting our support team. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data in accordance with our data retention policies.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Romania.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the “Last updated” date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@axomatik.eu
Address: COFFEE GUAP SRL, 8 Gheorghe Tache St, Bucharest, Romania, 041502
Website: https://axomatik.eu

These Terms and Conditions constitute the entire agreement between you and Axomatik regarding the use of our Service.